Ampthill Dental Practice

Family owned and family run, Ampthill Dental Practice is located in Georgian Market town of Ampthill, and owned by Miss K Saxby whilst being run by daughter Laura Doherty. Established for over 35 years, the practice has been using Software of Excellence for 10 years, but with a recent change of structure are looking to invest their time in the Challenge in order to get to know their business better and grow performance. Priding themselves on their core values of delivering dental care in a relaxed environment for the whole family, follow Laura and her team’s journey as they go from good to great.

View their journey

Month 1 - Starting our journey!

09/08/2017

We are a long standing, family run, mixed dental practice, established in Ampthill over 35 years ago. My mother has owned the practice for over 30 years and I have been a dentist here for 12 years. When I joined the team, one of the first things I did was computerise the practice choosing SOE, having used it as a VT. We already use many of the features of SOE including automated recalls and text reminders but there are always areas to improve on.

Dentistry is constantly changing and evolving and a dental practice business is no different. Over the past 6 months we’ve had a new associate join us, some members of staff retire and new team members join us and all these little changes have resulted in a slight downturn such as an increase in our FTA rates and decrease in our UDA productivity.

Month 1 - What are we hoping to achieve in the next 12 months?

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