Ampthill Dental Practice

Family owned and family run, Ampthill Dental Practice is located in Georgian Market town of Ampthill, and owned by Miss K Saxby whilst being run by daughter Laura Doherty. Established for over 35 years, the practice has been using Software of Excellence for 10 years, but with a recent change of structure are looking to invest their time in the Challenge in order to get to know their business better and grow performance. Priding themselves on their core values of delivering dental care in a relaxed environment for the whole family, follow Laura and her team’s journey as they go from good to great.

View their journey

Month 1 - What are we hoping to achieve in the next 12 months?


SOE asked what we are hoping to achieve over the next 12 months and like any dentist I like lists so here is mine:

a)  More automated system which will enable us to reduce FTA’s and maximise surgery time allowing us to keep to our UDA target while expanding our private revenue without adding more burden to reception.  We want to free up reception time to be able to us to continue to give excellent quality customer service to all our valued patients. Everyone knows a practice without patients is just a building.

b)  Use the KPIs to become more aware of the vital statistics of the practice rather than just relying on gut instincts.

c)  Empowering all the members of the team to maximise the practice potential to grow from a good practice to a great practice!

Month 1 - Starting our journey!

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Month 2 - Working on our FTA rates

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