Barnfield Dental Studio

Located in a leafy lane just off Exeter city centre, Barnfield Dental Studio is an award-winning mixed dental practice; co-owned by husband and wife team of dentists. Follow Dalene Theunissen and husband Ruan Kriel's journey as they embark on making the switch to Software of Excellence and begin their journey to greatness

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Month 11 – Still needing a focus on cancellations

29/11/2017

Short notice cancellations are still an issue and the problem seems to coincide with when the diaries are very full. When we have a lot of choice or availability, patients are less keen to use this option. I am trying to motivate my reception staff to use this regardless so will be keeping a very close eye on this with my customer success consultant Andrew.

Month 10 - Hitting 91.4% chair-time utilisation!

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Month 11 - The success of our tooth whitening campaign!

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