The Village Dental Centre

The Village Dental Centre is a three surgery, predominantly private practice in the heart of Patcham, Brighton who pride themselves on their core value of delivering pain free dentistry in a relaxed environment. Former professional rugby player, dentist of 12 years and now owner of Village Dental; Shane Rosier documents their transition to Software of Excellence and how he plans to take his practice performance to new levels.

View their journey

Month 2 - Focusing on workflow compliance


With a focus on Workflow Compliance we have managed to jump from 83% to 87% since last month. We’re definitely going in the right direction but have discussed a more detailed plan with Andrew on improving this further including speaking to our clinicians to ensure they are keeping patients in surgery until they have “charged” treatment to the Workflow so that activities are not “failed” unfairly.

Month 1 - Our first months' KPI tracker

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Month 2 - Great second month on the challenge

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