Smile Manchester

Smile Manchester are a mixed practice in the heart of Manchester. Practice Manager Michaela joined the practice in January 2017 along with three new partners to the business. Previously working on R4, Michaela and her team are keen to delve deeper into the practice data and are looking forward to finding out more about Software of Excellence's performance management capabilities.

View their journey

Month 3 - Achieving 650% ROI with our new marketing campaign!

03/10/2017

Three months into the Good to Great Challenge with Software of Excellence and we couldn't be happier with the software and the support which have received. In the past month we have gone ahead and started some promotional campaigns such as tooth whitening and implants. It was a slow start as the practice wasn't fulfilling their side of the job to capture the information such as selecting incorrect service items. SOE helped me get this back on track by offering support and highlighting where the practice was going wrong. After now making these changes, the success of the campaign was checked and highlighted a 650% profit!

Month 2 – Understanding our KPIs

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Month 3 - Making little tweaks that make a big difference

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