Barnfield Dental Studio

Located in a leafy lane just off Exeter city centre, Barnfield Dental Studio is an award-winning mixed dental practice; co-owned by husband and wife team of dentists. Follow Dalene Theunissen and husband Ruan Kriel's journey as they embark on making the switch to Software of Excellence and begin their journey to greatness

View their journey

Month 3 - Setting FTA target to under 4%


Because of the robust reminder system (email reminder and text message reminder), it means that our FTA rate has started to reduce gradually. Unfortunately, a system is only as good as the DATA you input, so since our patient details were not up to date everywhere, it has meant that the reminders could not work quite as well as it is intended to.

But we have set our target for updating all mobile phone numbers and email addresses to enable more effective (and cheaper) reminders and recalls.

Month 3 - Managing our UDA's

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Month 3 - Jumped to page 1 on Google!

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