Smile Manchester

Smile Manchester are a mixed practice in the heart of Manchester. Practice Manager Michaela joined the practice in January 2017 along with three new partners to the business. Previously working on R4, Michaela and her team are keen to delve deeper into the practice data and are looking forward to finding out more about Software of Excellence's performance management capabilities.

View their journey

Month 5 - Setting goals moving forward


The practice is expected to reach 96% of the UDA target and an 85% increase in private revenue since October 2016. This has enabled us to build an extra surgery at the practice and building work commences this month. Going forward I am going to start working with Yasmin to capture my own KPIs and workflow compliance using MPC.

Month 5 - Focussing on FTA rates

Next Article Previous Article

Month 6 - Keeping the cancellation rates low

Next Article Previous Article


The content of this field is kept private and will not be shown publicly.

Are you ready to
take the challenge?