For the 1st time ever we have been able to increase our Google reviews! Previously we had not had any reviews left over the past 6 months even though we asked for reviews in the practice and even personally phoned to request.
Within two days of setting up automatic reviews with Online Reputation Manager we had three 5 star Google reviews!!! How marvellous! And even better, we don't have to do anything. We had it set up by Reputation Manager so that our patients will only receive a request once a year (we do not want to harass our lovely patients) and we also have the ability to manually switch it off in a patient's file if they should wish not to receive email correspondence of that nature!
I can't tell you how thrilled I am....
0 comments