Barnfield Dental Studio

Located in a leafy lane just off Exeter city centre, Barnfield Dental Studio is an award-winning mixed dental practice; co-owned by husband and wife team of dentists. Follow Dalene Theunissen and husband Ruan Kriel's journey as they embark on making the switch to Software of Excellence and begin their journey to greatness

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Month 9 – Needing a focus on SNC’s


On this month’s call with Andrew we discussed how cancellations are now the single biggest loss of time in the appointment books and as such a real push is needed to ensure Utilisation Manager is being put into place in a timely manner. Cancellations are an inevitable occurrence in any practice… however, we need to effectively fill those gaps. So we need to try and motivate patients not to cancel at short notice and also utilise the short notice cancellation book going forward. 

Month 9 – The power of automated recalls

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Month 9 - Our Saturday training session

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